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to Help

Questions, feedback, partnership inquiries, or just want to say hello? Our team responds within 24 hours, every time.

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours.

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Email Us
hello@hundredm.store
We respond within 24 hours, 7 days a week
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Call Us
+1 (800) 100-0001
Mon–Fri, 9am–6pm EST
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Our Studio
147 Design District Ave
New York, NY 10011, United States
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Order Support
orders@hundredm.store
Track, return, or modify your order
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HUNDREDM STUDIO

147 Design District Ave, New York, NY 10011

Support Hours

Monday 9:00 AM – 6:00 PM EST
Tuesday 9:00 AM – 6:00 PM EST
Wednesday 9:00 AM – 6:00 PM EST
Thursday 9:00 AM – 6:00 PM EST
Friday 9:00 AM – 5:00 PM EST
Saturday 10:00 AM – 3:00 PM EST
Sunday Closed

Email support is available 7 days a week. We aim to respond to all enquiries within 24 hours, including weekends.

Quick Answers

Common
Questions

How do I track my order?
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You'll receive an email with your tracking number as soon as your order ships — usually within 24 hours of purchase. You can also log in to your account to view order status in real time.
What is your return policy?
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We offer free returns and exchanges within 30 days of delivery. Items must be unworn and in original packaging. Email orders@hundredm.store to initiate a return — we'll handle the rest.
Can I change or cancel my order?
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You can modify or cancel your order within 2 hours of placing it. After that, the order may have entered fulfillment. Contact us immediately at hello@hundredm.store and we'll do our best to assist.
Do you offer wholesale or partnership opportunities?
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Yes! We welcome partnerships with retailers, influencers, and stylists. Please use the contact form above and select "Partnership & Collaboration" — our team will follow up within 48 hours.